NYC DOT Parking Permits Application
A responsive, multilingual web application designed to support the processing, maintenance and delivery of special permits, disability parking permits for NYC and NYS residents, government agencies and external organizations.
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The parking permit application undergoes multiple levels of processing depending on the type of permit.
Users Groups:
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NYS & NYC residents
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Federal, State, and City Government Agencies
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NYC DOT Permit Processing Team
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External Organizations
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Engineers (Truck, Bridge, and State)
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Mailroom
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Inventory
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Customer Care
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Print Shop
NYC DOHMH involves in the processing and approvals of NYC Parking Permits for People with Disabilities.
UX Activities:
Requirements Study, Scenario Development, Design Collaborations with Product Owner and Business Analysis Team, Low Fidelity- sketches, High Fidelity Interactive Designs, and ADA Compliance Testing
Designs
Desktop View
