UL WERCSmart
Product Registration and Compliance Assessment Platform
A web application for the US manufacturers to register their products and have the compliance assessment done before doing business with retailers.
Users:
Manufacturer, Distributor, Regulator
UX Activities:
User Interviews, Scenarios Presentation, Building Personas, Competitive Product Research, Low-Fidelity Prototypes, High-Fidelity Detailed Designs, Interaction Design
The design solution allowed the chemical product suppliers smoothly navigate between the portal screens to register their products for OSHA compliance assessment alongside state and local regulation assessments before reaching the retailers and consumers. I have participated in the design sprint (which includes design thinking, innovation, creative problem solving and business strategy) and acted as a lead designer working alongside product owners, developers and other stake holders to solve and validate design problems.
Personas:
The main user goals were generated during the design thinking activity. I created a couple of fictional "characters" to organize and to uncover patterns in user goals, behaviors, and pain points. Each of them represented the different types of user roles in the workflow.
Personas: Distributor, Manufacturer and Formulator
Information Architecture:
This is the structural design that was organized in accordance with the journey maps of the different user groups to accomplish corresponding tasks on the application.
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Information Architecture
Wireframes:
These are the low-fi wireframes created in an effort to visualize the different user scenarios.
Wireframes
Mockups:
The new dashboard solution provides a great overview that helps optimizing products and orders. It helps the manufacturers stay alert and track any potential issue, spot any hidden trends that could harm the processes. Managing retail, consumer, merchandising and demographic data in real-time guarantees higher levels of productivity.
Mockups